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The Evidence Speaks
Every metric below is drawn from peer-reviewed research. The difference is not subtle.
| Category | Typical Insurance Based ClinicThe Norm | Sankofa Family Medicine Concierge (SFM Concierge)The Standard |
|---|---|---|
Visit Duration Time with your physician | 15 min | 30 to 60 min |
Appointment Waits Days until you are seen | 26+ days | Same day or next business day for urgent concerns whenever possible |
Patients per Doctor How many share your physician | 2,300+patients per physician | Approximately 200 patients per physician |
Your Physician Who you see each visit | Whoever is available | Dr. Nkrumah, always |
Message Your Doctor How you reach your physician | Patient portal, 48+ hrs | Direct secure messaging, responses within one business day, Monday through Friday |
After Hours Care When you need help at night | ER or wait until Monday | Clear after hours guidance and physician access options defined in your membership |
Lab Work Pricing What routine labs cost you | $100soften opaque | Wholesale pricing, often significantly lower than retail cash rates |
Prior Authorizations Insurance approval delays | Days to weeks waiting | Help navigating prior authorizations when they are required |
Monthly Cost What you pay for access | Unpredictable copays and bills | One transparent membership fee |
When You Call The phone experience | Phone tree, holds, callbacks | Direct line to the practice and direct secure messaging with your physician |
Visit Duration
Time with your physician
Insurance Based
15 min
SFM Concierge
30 to 60 min
Appointment Waits
Days until you are seen
Insurance Based
26+ days
SFM Concierge
Same day or next business day for urgent concerns whenever possible
Patients per Doctor
How many share your physician
Insurance Based
2,300+patients per physician
SFM Concierge
Approximately 200 patients per physician
Your Physician
Who you see each visit
Insurance Based
Whoever is available
SFM Concierge
Dr. Nkrumah, always
Message Your Doctor
How you reach your physician
Insurance Based
Patient portal, 48+ hrs
SFM Concierge
Direct secure messaging, responses within one business day, Monday through Friday
After Hours Care
When you need help at night
Insurance Based
ER or wait until Monday
SFM Concierge
Clear after hours guidance and physician access options defined in your membership
Lab Work Pricing
What routine labs cost you
Insurance Based
$100soften opaque
SFM Concierge
Wholesale pricing, often significantly lower than retail cash rates
Prior Authorizations
Insurance approval delays
Insurance Based
Days to weeks waiting
SFM Concierge
Help navigating prior authorizations when they are required
Monthly Cost
What you pay for access
Insurance Based
Unpredictable copays and bills
SFM Concierge
One transparent membership fee
When You Call
The phone experience
Insurance Based
Phone tree, holds, callbacks
SFM Concierge
Direct line to the practice and direct secure messaging with your physician
*Typical features of many insurance based primary care clinics. Individual experiences may differ.
Evidence-based statistics from peer-reviewed sources:
PMC, AAFP, AMN Healthcare, Society of Actuaries, Health Tracking Household Survey
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